Comeback ClubNobody asks
Former members rarely get a personal invitation, only generic newsletters.
Gyms, fitness and yoga studios, wellness centers
Win back former members in 7 days. Pay only when they come back
Most members who leave did not stop liking your gym; life got in the way. We reach former members who agreed to hear from you with a personal message, answer their questions about schedules and prices, offer a return visit and book it. You pay for members who actually come back, nothing upfront.
- No start fee and no subscription
- Personal conversations, not mass blasts
- Launch plan in 72 hours
Why lapsed members stay away
Former members leave quietly and never hear a personal reason to return.
Questions go unanswered
People who reply with a question about new schedules or prices often wait days for an answer.
Staff is busy on the floor
Front desk teams have no time to work through hundreds of former members.
Launch plan in 72 hours
Export
You export former members with their last visit date and contact consent.
Offer and scripts
We agree the return offer and the tone of the messages with you.
Conversations
Messages go out gradually; replies are handled and visits booked.
Handover
Booked members are passed to your team with notes before the visit.
What you get
Real conversations
The assistant answers questions and handles common doubts politely, without pressure.
Consent first
Contacts without consent are removed, and every message includes an opt-out.
An ongoing option
After the campaign you can keep the assistant for new enquiries at a fixed monthly fee.
Example conversation
Studio assistantHi Maria, it's Studio North. You haven't been to a class since spring, and we now have early yoga at 7:00, which you once asked about. Would a free return class this week help?
Former memberMaybe. Is the price still the same?
Studio assistantThe monthly pass is now €59, and returning members pay €45 for the first month. I can book you for Thursday at 7:00. Shall I?
Former memberOK, Thursday works.
Payment terms
Pay per return
from $30 per returning member
- No start fee
- No subscription
- Charged only for completed visits
Who it is for
- Gyms with a membership database
- Yoga and pilates studios
- Functional training and CrossFit boxes
- Wellness centers and pools
- Fitness chains with several clubs
Frequently asked questions
Which members do you contact?
Only former members who agreed to receive messages from you, filtered by last visit date.
Which channels?
SMS, WhatsApp or email, depending on consent and your country's rules.
What counts as a return?
A completed visit or a purchased pass by someone from the campaign list, as agreed before launch.
Will it annoy people?
Messages are personal and infrequent, include an opt-out, and you approve the tone.
Check my member list
Tell us about your club and roughly how many former members you have. We will reply with an estimate and terms.
This service is launching: we are collecting our first requests and agreeing terms with each company individually. Sending a request does not commit you to anything.